I estimate that a combined total of 8,752 phone calls were made by myself, our travel managers, DSA representatives, and others in an attempt to track down Gregory's suitcase. Here are the highlights of the luggage saga:
Day 1 - six members of our party arrive in New Zealand without luggage
Day 4 - four people (Grace, Ashley S., Colin, and Jeff) receive luggage
Day 5 - Ian receives his luggage (Gregory's luggage is no where to be found)
Day 16 - Just after our return home a baggage handler at LAX spots Gregory's luggage - he promises to Fed-X it to Greg's home in Chevy Chase, Maryland
Day 44 - A representative from Quantas calls to say the bag has been found in Sydney. They promise to send it to a DC area airport.
Day 46 - The bag arrives at Baltimore Washington International Airport with all its contents in good shape.